Cardinal Property Management
Maintenance that runs on a schedule, not a phone call.
Cardinal provides facilities management for office, retail, and industrial properties in Portland, across Oregon, and in Southwest Washington: preventive maintenance programs, vendor sourcing and oversight, building systems management, and coordination of capital projects. Work orders are tracked from intake to close in the Cardinal platform, so deferred maintenance shows up as a list rather than as a failure.
What's included
- Preventive maintenance program
- A written schedule per building system — HVAC, roof, life safety, elevators, parking — so service happens on an interval instead of after a tenant complaint.
- In-house engineering plus subcontracted trades
- An on-staff building engineer handles routine maintenance and after-hours response, which means the person who knows your building is a Cardinal employee. Specialty trades are competitively subcontracted, insurance-verified annually, supervised on site, and invoiced against the scope that was authorized.
- Work order intake and tracking
- One intake path for tenants and staff. Work is triaged and scheduled between same day and two business days depending on location, with every order timestamped, assigned, and visible to you until it closes.
- Building systems and compliance
- Inspection and certification tracking for the systems that carry regulatory deadlines, with the paperwork stored against the property.
- Capital project coordination
- Scoping, bidding, and management of roof replacements, TI buildouts, and system upgrades, with cost tracking against the approved budget.
On what schedule
Service is a system, which means it has intervals you can hold us to.
- Work order triaged and scheduled
- Same day to 2 business days, by location
- After-hours emergency on site (Portland metro)
- Typically within the hour
- Preventive maintenance schedule reviewed
- Annually, at budget time
- Vendor insurance re-verified
- Annually
Deferred maintenance you can actually see.
Most owners learn about deferred maintenance when something fails or when a buyer’s inspector finds it. Because every work order, inspection finding, and vendor visit is recorded against the property, the backlog is a list you can read at any time — which makes capital planning an exercise in prioritization rather than discovery.
Frequently asked questions
- What is the difference between property management and facilities management?
- Property management covers the commercial and financial relationship with tenants — leases, rent, renewals, and reporting. Facilities management covers the physical building: preventive maintenance, building systems, vendors, and capital projects. Cardinal provides both, and most owners engage them together.
- Does Cardinal use in-house maintenance staff or subcontracted vendors?
- Both. Cardinal employs a building engineer who handles routine maintenance and answers after-hours calls, so the person most familiar with your building is on staff rather than dispatched. Specialty trades — HVAC, roofing, elevators, life safety — are competitively subcontracted, insurance-verified annually, and supervised on site by Cardinal staff, with invoices passed through at cost.
- Does Cardinal mark up maintenance and vendor invoices?
- No. Cardinal charges a standard market management fee and passes vendor invoices through at cost. There are no markups on maintenance coordination and no surprise charges — every fee is disclosed before you sign, including after-hours labor rates.
- How are after-hours emergencies handled?
- After-hours calls are answered by a building engineer. In the Portland metro, response is typically on site within the hour; outlying markets take longer because of travel and vendor coordination. After-hours labor is billed at after-hours rates, disclosed in advance. The resulting work order and its resolution are logged against the property like any other.
Let's discuss your portfolio.
We'll walk one of your properties with you and show you exactly what management and visibility would look like — before you commit to anything broader. No pitch deck. Just the actual operating view.